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Listings
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Amazon Connect Integration with Servicenow - NovelVoxTelecom - Roswell (Georgia) - July 16, 2025Leverage the ServiceNow Amazon Connect CTI Integration to sustain call context without screen switching. Display key caller information on an embedded CTI interface to manage calls seamlessly and improve Average Call Handling (AHT).
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Genesys Integration with Salesforce - NovelVoxTelecom - Roswell (Georgia) - July 15, 2025
Enhance your contact center with genesys salesforce integration. Seamlessly embed Genesys CTI controls and caller information directly inside Salesforce, enabling agents to handle calls, access key customer data, and deliver personalized service with...
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ServiceNow Contact Center Integration - NovelVoxTelecom - Roswell (Georgia) - June 30, 2025
ServiceNow Contact Center Integration enables seamless connectivity between your contact center platform and ServiceNow, allowing agents to access real-time customer data, automate workflows, and resolve issues faster—all from a single interfac...
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