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Telecom Georgia

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Avaya Agent Desktop - Novelvox
Telecom - Roswell (Georgia) - September 22, 2025

Avaya Agent Desktop by NovelVox delivers a unified agent workspace for Avaya AACC, AES & IPO contact centres. Seamlessly integrate 100+ CRMs, ticketing, EMR/EHR and legacy apps. Reduce handling time, boost first-call resolution, and provide perso...
Microsoft Dynamics CTI Connector - Novelvox
Telecom - Roswell (Georgia) - September 16, 2025

Microsoft Dynamics CTI Connector by NovelVox seamlessly integrates your telephony system with Dynamics. Enable click-to-dial, screen pops, and real-time call data to streamline support, boost agent productivity, and deliver personalized customer expe...