Roswell

Listings

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  Call Center Wallboard Software - NovelVox

  Telecom - Roswell (Georgia) - February 21, 2025

  Call center wallboard software provides real-time performance monitoring that can be seen by all on the floor. Advance call center wallboard enables agents to align with businesses' goals and stay up-to-date with business alerts across the floor to e...

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  Zendesk Avaya CTI Integration - NovelVox

  Business Opportunities - Roswell (Georgia) - February 20, 2025

  Equip agents with essential caller information on the unified Zendesk interface, thereby eliminating the hassle of screen switches. Ensure contextually relevant and personalized conversations with Zendesk Avaya integration.

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  Maximize CSAT Scores with HubSpot CTI Integration

  Business Opportunities - Roswell (Georgia) - February 17, 2025

  Boost customer satisfaction (CSAT) with HubSpot CTI Integration! Explore a proven method to improve customer satisfaction by seamlessly integrating HubSpot CTI Connector.

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  Avaya Agent Desktop - NovelVox

  Business Opportunities - Roswell (Georgia) - February 12, 2025

  Increase employee productivity and achieve more with Avaya Agent Desktop. By integrating Avaya contact center with all your third-party applications, you can reduce Average Handling Time (AHT) and improve First Call Resolution (FCR).

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  Key Features of NovelVox Smart CTI Connector

  Business Opportunities - Roswell (Georgia) - February 10, 2025

  Learn how NovelVox Smart CTI Connector can enhance your customer service by providing seamless call handling, intelligent routing, automated popups, performance management, and third-party integrations for optimal customer service.

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  How Bot and IVR Integrations Are Playing an Important Role in Contact Center

  Telecom - Roswell (Georgia) - January 29, 2025

  Bot and IVR integrations to your contact center systems can elevate your business operations and take them to the next level. Find out how such integrations automate workflows, deliver faster resolutions, reduce costs, and ultimately help your team f...



How Integration of Core Apps with Contact Center is Proving to be a Game Changer

Business Opportunities - Roswell (Georgia) - January 27, 2025

Automate and optimize your contact center with core application integrations and offer exceptional experience to your customers. Equip managers with integrated reporting tools to make data-driven decisions, track KPIs, and enhance overall contact cen...