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Telecom Georgia

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Helpdesk Ticketing System Software - NovelVox
Telecom - Roswell (Georgia) - July 8, 2025

A helpdesk ticketing system software streamlines customer support by automating ticket creation, assignment, and resolution. It centralizes all customer queries—email, chat, calls—into one platform, improving response times and agent prod...
ServiceNow Contact Center Integration - NovelVox
Telecom - Roswell (Georgia) - June 30, 2025

ServiceNow Contact Center Integration enables seamless connectivity between your contact center platform and ServiceNow, allowing agents to access real-time customer data, automate workflows, and resolve issues faster—all from a single interfac...