Business Opportunities Roswell

Listings

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  Microsoft Dynamics 365 CTI Integration - NovelVox

  Telecom - Roswell (Georgia) - April 15, 2025

  Unlock the Power of Integration with Microsoft Dynamics 365 CTI Connector! Take your business operations to the next level with NovelVox's CTI Integration for MS Dynamics. Enhance your team's performance through seamless integration and optimized per...

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  NV Desk - The Ultimate Helpdesk Ticketing Software

  Telecom - Roswell (Georgia) - April 10, 2025

  Improve customer service and efficiency with NV Desk, the advanced help desk ticketing software. With NV Desk, you can streamline case management, unify telephony controls, and provide personalized support seamlessly. Take your contact center operati...

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  Microsoft Dynamics CTI Integration for Contact Centers - NovelVox

  Telecom - Roswell (Georgia) - April 8, 2025

  NovelVox offers Microsoft Dynamics CTI Connector for Cisco, Avaya, Genesys, and Amazon Connect contact centers. With this powerful solution, you can seamlessly integrate computer-telephony integration (CTI) capabilities into your CRM system and strea...

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  Avaya Salesforce CTI Integration - NovelVox

  Telecom - Roswell (Georgia) - April 1, 2025

  Streamline customer interactions by seamlessly integrating Avaya CTI with Salesforce. Enhance the efficiency of agents and customer interactions by optimizing AHT and FCR, enabling them to access real-time information, and streamlining workflows.

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  Help Desk Ticketing System Software - NV Desk

  Telecom - Roswell (Georgia) - March 26, 2025

  Unlock the potential to resolve tickets faster with our cloud-based, unified CX solution, seamlessly connecting your contact center with a powerful Help Desk Ticketing System Software, eliminating the need for additional integrations or CTI connector...

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  What is CTI or Computer Telephony Integration?

  Telecom - Roswell (Georgia) - March 24, 2025

  CTI, or Computer Telephony Integration, is a technology that links computer systems with telephone systems, enabling call center agents to handle calls and access customer information from their computer, improving efficiency and customer service.

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  Zendesk Avaya CTI Integration - NovelVox

  Business Opportunities - Roswell (Georgia) - February 20, 2025

  Equip agents with essential caller information on the unified Zendesk interface, thereby eliminating the hassle of screen switches. Ensure contextually relevant and personalized conversations with Zendesk Avaya integration.

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  Maximize CSAT Scores with HubSpot CTI Integration

  Business Opportunities - Roswell (Georgia) - February 17, 2025

  Boost customer satisfaction (CSAT) with HubSpot CTI Integration! Explore a proven method to improve customer satisfaction by seamlessly integrating HubSpot CTI Connector.



Avaya Agent Desktop - NovelVox

Business Opportunities - Roswell (Georgia) - February 12, 2025

Increase employee productivity and achieve more with Avaya Agent Desktop. By integrating Avaya contact center with all your third-party applications, you can reduce Average Handling Time (AHT) and improve First Call Resolution (FCR).



Key Features of NovelVox Smart CTI Connector

Business Opportunities - Roswell (Georgia) - February 10, 2025

Learn how NovelVox Smart CTI Connector can enhance your customer service by providing seamless call handling, intelligent routing, automated popups, performance management, and third-party integrations for optimal customer service.



How Bot and IVR Integrations Are Playing an Important Role in Contact Center

Telecom - Roswell (Georgia) - January 29, 2025

Bot and IVR integrations to your contact center systems can elevate your business operations and take them to the next level. Find out how such integrations automate workflows, deliver faster resolutions, reduce costs, and ultimately help your team f...



How Integration of Core Apps with Contact Center is Proving to be a Game Changer

Business Opportunities - Roswell (Georgia) - January 27, 2025

Automate and optimize your contact center with core application integrations and offer exceptional experience to your customers. Equip managers with integrated reporting tools to make data-driven decisions, track KPIs, and enhance overall contact cen...