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Microsoft Dynamics 365 CTI Integration - NovelVoxTelecom - Roswell (Georgia) - April 15, 2025Unlock the Power of Integration with Microsoft Dynamics 365 CTI Connector! Take your business operations to the next level with NovelVox's CTI Integration for MS Dynamics. Enhance your team's performance through seamless integration and optimized per...
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NV Desk - The Ultimate Helpdesk Ticketing SoftwareTelecom - Roswell (Georgia) - April 10, 2025
Improve customer service and efficiency with NV Desk, the advanced help desk ticketing software. With NV Desk, you can streamline case management, unify telephony controls, and provide personalized support seamlessly. Take your contact center operati...
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Microsoft Dynamics CTI Integration for Contact Centers - NovelVoxTelecom - Roswell (Georgia) - April 8, 2025
NovelVox offers Microsoft Dynamics CTI Connector for Cisco, Avaya, Genesys, and Amazon Connect contact centers. With this powerful solution, you can seamlessly integrate computer-telephony integration (CTI) capabilities into your CRM system and strea...
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AVES Security Guard Management systemTelecom - Chengalpattu (Tamil Nadu) - April 5, 2025
AVES Security Management is a comprehensive security guard management system that integrates all essential security operations into a single, intuitive platform. From security scheduling and patrol management to incident tracking and complianc...
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Avaya Salesforce CTI Integration - NovelVoxTelecom - Roswell (Georgia) - April 1, 2025
Streamline customer interactions by seamlessly integrating Avaya CTI with Salesforce. Enhance the efficiency of agents and customer interactions by optimizing AHT and FCR, enabling them to access real-time information, and streamlining workflows.
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Help Desk Ticketing System Software - NV DeskTelecom - Roswell (Georgia) - March 26, 2025
Unlock the potential to resolve tickets faster with our cloud-based, unified CX solution, seamlessly connecting your contact center with a powerful Help Desk Ticketing System Software, eliminating the need for additional integrations or CTI connector...
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What is CTI or Computer Telephony Integration?Telecom - Roswell (Georgia) - March 24, 2025
CTI, or Computer Telephony Integration, is a technology that links computer systems with telephone systems, enabling call center agents to handle calls and access customer information from their computer, improving efficiency and customer service.
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How Bot and IVR Integrations Are Playing an Important Role in Contact CenterTelecom - Roswell (Georgia) - January 29, 2025
Bot and IVR integrations to your contact center systems can elevate your business operations and take them to the next level. Find out how such integrations automate workflows, deliver faster resolutions, reduce costs, and ultimately help your team f...
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